Documentation Mgmt Advanced Training Course

The Documentation Management advanced course of instruction is based on the information and practices contained in the IAITAM Best Practice Library (IBPL) Documentation Management volume 6 which encompasses the management of all IT related documents throughout an asset’s lifecycle. 

The Documentation discipline includes management of contracts, proof of purchases (POP), software licenses, certificates of authenticity (COA), legal documents, HR documents, etc, and the effective use of a centralized repository.

Documentation Management is critical for all process areas within the IT Asset Management program.  Accurate and complete information from the Documentation Management program is imperative for license compliance, risk mitigation, disaster planning and disaster recovery processes.

Agenda: 

  • Review of ITAM Program Concepts
  • Introduction to the ITAM Professional Code of Ethics
  • Overview of Scope, Roles, and Definitions for this Key Process Area (KPA)
  • Review of KPA Workflow
  • Access to Best Practice Templates & Worksheets
  • Development of Projects to Establish/Improve KPA
  • Review of Available Technology to Support KPA
  • Business Area Assessment Specific to Students Business
  • Development of  Buy-in Pitch based upon the Business Assessment

Discussions and sample projects including: Document Management T&C captures, Library Standards, Documentation Tree, Documentation Projects, Archive Process and Requirements, Documentation Criteria and Review Process, Historical Data, Documentation Workflow Strategy. Technology that will enhance the Documentation Management Process Area, and Executive Buy-in. 

This Virtual IBPL Advanced Training course consists of the following:

  • IAITAM Best Practice Library for this Key Process Area
  • CD containing Policy Management Templates, Workflows, Diagrams and Whitepapers 
  • Series of video lectures
  • Access to full time instructors as needed
  • Review of ITAM concepts 
  • Self-evaluation exercise that incorporates best practices to uncover immediate business value for you and your organization
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